Click Managing in the menu, then Try Proxy under Status on a page that isn’t loading. Proxy is an optional add-on on the Scale subscription plan and higher. Results are not guaranteed — some sites still will not load. Background on blocked pages: Fetch status.
When to use it
Use it when a page stays blocked or shows a challenge instead of the content.
A page that is simply not found does not offer Try Proxy. Those pages appear under Broken links.
A page waiting on robots.txt does not offer Try Proxy until you authorize it. See Robots.txt.
On a page that isn’t loading, click Try Proxy under Status, then confirm Enable Proxy. The page is fetched again.
The Proxy column then shows On. Use Turn off in that column when you no longer need it.
If the link says Proxy on Scale+, Proxy is not included on your current plan. See Billing and account.
If the link says Proxy may help, you need a free slot first. Open Managing → Manage account → Billing and use Proxy slots.
Slots and what you pay
A slot is one URL that may use Proxy at the same time. You are not billed for a slot you have not turned on.
You pay only when a Proxy check succeeds, up to $1.50 per URL per month. Failed attempts are free.
Usage is billed in $0.50 steps. An amount under $0.50 carries to the next bill.
Pausing the URL turns Proxy off and frees the slot. See Monitoring.
If a URL has no successful Proxy check for about 120 days, Proxy turns off and the slot is freed.
If your monitoring plan drops below Scale, Proxy pauses. Your slots and settings are kept, and Proxy resumes if you return to Scale or a higher plan. See Billing and account.
Related articles
MonitoringBrowse every site and URL you track, check fetch status, and pause pages to free a slot.
Fetch statusWhat fetch statuses mean, and what happens when a site blocks or rate-limits checks.
Billing and accountChoose how many URLs to pay for, change your quantity, cancel, or delete your account.
Robots.txtWhat happens when robots.txt blocks a page, and how to let checks continue.
Broken linksSee which monitored pages no longer load, so you can decide which to keep.