Frequently asked questions

You pay for the URL quantity on your Billing plan — irrespective of domain. One domain with twelve pages counts as twelve URLs toward that quantity. Your monthly bill is that purchased quantity times your plan’s per-URL rate (for example, 15 URLs at $0.70 is $10.50). Pausing a URL in Monitoring does not lower the bill; it only stops nightly checks and frees an active slot under the quantity you already pay for. To pay for fewer URLs, use Billing → Reduce URLs. See the Pricing page and interactive calculator for tiers.

You can try Freemium first, or go straight to a paid plan. On Pricing, click a plan button (for example Get started) and choose how many URLs you need. If you are not signed in yet, you register and confirm your email first — we remember that URL count. If you are already signed in, you go to Managing → Manage account → Billing. There, adjust the URL count if you want, then click Subscribe to open checkout. Your plan and price follow the URL count you pay for; monitoring on that plan starts when payment succeeds.

When you register we email a one-time link so you can confirm your email. You must finish that step before you can use the app — add URLs, review changes, or open checkout. This keeps accounts tied to real addresses and reduces abuse. If the message does not arrive, check spam or use Resend button on the confirmation page after you log in.

This applies only while you are on Freemium (not if you already have a paid plan). Freemium lasts about 30 days from registration. If you have not subscribed by then, scheduled checks stop and we permanently delete your monitoring data (URLs, snapshots, and diffs). Your login account stays until you delete it yourself. To keep your pages and history, subscribe on Managing → Manage account → Billing before Freemium ends. If you subscribe after that, you can monitor again on a paid plan, but deleted Freemium data is not restored. See Terms §5a.

Go to Managing → Manage account → Billing. After you have a paid plan, click Manage billing. That opens the Lemon Squeezy customer portal. Open the ⋯ menu on the subscription and choose cancel. Cancel means “do not renew again.” Monitoring keeps running until the end of the period you already paid for. To remove your login and all data immediately instead, use Managing → Manage account → Delete account.

Go to Managing → Manage account → Billing. After you have a paid plan, click Manage billing to open the Lemon Squeezy customer portal. To update your card, click the pencil icon next to the card on a subscription. To download an invoice, scroll past the Subscriptions list to Billing history, open a past payment, and generate or download the PDF. If Billing history is empty, no charge has been invoiced yet.

Go to Managing → Manage account → Billing, then use Add URLs or Reduce URLs. That changes how many URLs you pay for (your Billing quantity). Pausing or resuming pages in Monitoring does not change that quantity — use pause to choose which URLs use your paid slots (see “What does Pause do?”).

Pause stops daily checks for that URL and frees an active slot under your plan. Resume turns checks back on if you still have a free slot. Example: you pay for 15 URLs and have 15 active; pause 5, then add (or resume) up to 5 other URLs — your bill stays based on 15 until you use Billing → Add URLs or Reduce URLs. Pausing is for swapping which pages run, not for lowering the invoice. If Proxy was on, pause turns Proxy off for that URL so the Proxy slot is freed. This is different from “checks pause” after a paid period ends (subscription lapse) — that is Billing/Terms §5b, not the Monitoring Pause button.

Folders group your monitored URLs by department or topic. Each page is in one folder or none (All / unassigned). Folders are account-wide, not per website, and they do not change daily checks or plan quotas. Create folders with + New folder on Add webpages, Main view, or a site page under Managing → Monitoring. The Monitoring sites list itself does not create folders — open a site to create one and to Move selected pages into a folder (or All (unassigned) to clear). See Help → Folders.

This is when a paid subscription has ended (for example you cancelled and the paid-through date passed, or renewal failed). Scheduled checks stop for all URLs (subscription lapse — not the same as pausing one URL in Monitoring). We keep your monitoring data (URLs, snapshots, diffs) for about 30 days. If you resubscribe on Managing → Manage account → Billing within that window, monitoring can resume on those same URLs with the data we kept. If you do not, we permanently delete the monitoring data — you can still subscribe later and add URLs again to remonitor, but that history is not restored. Your login account stays until you delete it yourself (Managing → Manage account → Delete account). See Terms §5b.

Public pages you are allowed to monitor — for example pricing pages, product terms, policies, and help articles. We run daily checks and, when content changes, show comparisons as side-by-side view, text-only, text in context, image compare etc.

On Scale and higher plans, Proxy is an optional add-on. When a site blocks a normal fetch, Proxy may retry through a residential proxy. You turn it on per URL, and only if you have Proxy slots left. Success is not guaranteed on every site, but you are billed only for successful Proxy attempts.

First buy Proxy slots (how many URLs can use Proxy at once). You pay only when Proxy succeeds — up to $1.50 per URL per month (pro-rated). Failed attempts are free while Proxy is on. If nothing succeeds for about 120 days, we turn Proxy off for that URL so the slot frees up. You can also turn Proxy off for any URL anytime in Monitoring. Continue reading for how billing works. You are not charged at checkout for usage; usage bills on renewal in $0.50 increments. Any unused amount under $0.50 carries to your next billing period (shown on Managing → Manage account → Billing). If you cancel (or the add-on expires) with unused usage under $0.50, we bill one $0.50 increment to settle that usage when the period ends.

Not always. Strong bot protection, login-only pages, and some PDFs can still fail. Failed attempts are free; you pay only when Proxy succeeds.

A Proxy slot is permission to turn Proxy on for one URL. If you need Proxy on 29 URLs at once, you need 29 slots. You can buy any number of slots from 5 to 500. Slots are capacity, not a flat prepaid fee. Example: buying 10 slots lets you run Proxy on up to 10 URLs. If every one of those succeeds for a full month, usage can reach about 10 × $1.50 = $15 for that period. Success can be below 100%, so the bill can be lower — you only pay for successful Proxy fetches (see “What does Proxy cost?”). To watch the estimate for one URL anytime, open Monitoring and check the Proxy column ($… this cycle). Managing → Manage account → Billing shows your account total for the period.

URL monitoring and Proxy are billed as two separate subscriptions. Cancelling monitoring does not cancel Proxy, and cancelling Proxy does not cancel monitoring — cancel each in Managing → Manage account → Billing, if you want both stopped.

No. You may only use Proxy on pages you are allowed to monitor. That duty is yours under Terms §4.

Monitoring shows the fetch status for each URL (for example blocked or challenge). Challenge pages may be stored so you can see the bot-check screen. On Scale and higher, you can buy Proxy slots on Managing → Manage account → Billing and turn Proxy on per URL in Monitoring when you have capacity left.

Paid and Freemium plans run automatic daily checks. Each run fetches your active URLs and saves a new version and diff only when the page content changed. You review those changes in Main view.

When a page changes, you get a side-by-side highlighted comparison. You can view the full page, a text-only summary, or text in context. Toolbar controls help you move between highlighted changes quickly, saving your time. On Main view, click the change link in the Change column to open the diff. The link changes color, so that you can see which diffs you have already checked. You can also filter to show only unreviewed changes.

We track repeated not-found responses. Pages that stay broken show on the Broken links screen so you can remove them yourself. We do not auto-delete URLs.

Before each fetch we check the site’s robots.txt. If a URL is disallowed, we block it unless you explicitly authorize an override after acknowledging the Terms. Those blocked pages appear on the Robots.txt screen.

Yes. You can monitor public PDF URLs the same way as web pages. Some PDFs may not work well — for example scanned images with no extractable text, password-protected or corrupted files.

Freemium keeps up to three snapshots per page. Paid plans keep more — see Pricing for each tier’s limit.

Yes. Email alerts are on by default. Log in, open Settings → Email alerts to turn them off or on, and optionally set a minimum change size so smaller changes are skipped. Digests go out when scheduled checks find changes.